Customer Testimonials
Went to get oil changed. Online had a coupon but they told me it was supposed to be removed from their website. Did not honor it. They Then told me it would be about an hour. Never heard from them so I tried calling service manager and left message thru phone operator. Never called me back. Went to dealers about 2 hours in and car was ready. Service manger was still not around and they did NOT run my car they their car wash as I asked. It was warm that day too. Never did get a call from service manager. ...
They got me in and out fast courteous did an all change tire rotation an inspection told me what was due
Changed leaking oil gaskets and leaking filter gasket oil change rotate tires
Austin is fantastic. Every experience with the service department has been very positive!
My radio went blank?no sound. Green checked it out and woola, working like new.
Customer service was excellent as usual. Looking to replace the ABS pump on my 2009 Jeep Patriot but feel the part plus labor is a little high. I would recommend their service though
I have bought quite a few vehicles from Green Dodge over the years and they have always taken great care of me. The service guys are always easy to talk to and answer questions it I have any, and the same thing with the parts counter guys. The sales guys always have got me the best deal they could and I always have left satisfied.
Very accommodating and excellent service. They made sure everything was done properly.
Was only Dodge dealer in northern IL that would work on a Sprinter van with Dodge chassis on a Motorhome. This was a recall for front air bags and they stepped up and completed the work. A special thanks to them for doing this!
I have been doing business with Green for over 30 years
I had a great experience. We went in for a simple oil change and ended up driving away in a brand new car.
Was upset about the price of my oil change. They set me down and explained everything to me.. After they even gave me credits for future oil changes.
Three month delay in getting replacement but nice to work with
After my oil change I noticed a problem with my turn signals. The head of customer services examined the car and agreed with me but when we called a service the problem resolved itself I was reassured that if it accurs again to bring it no problems
Even though I had a long wait, necessary work needed to be done.
Brought truck in for a recall. Everyone was very courteous and knowledgeable. Repair was done in a timely manner.
Great to work with and very friendly and help. Fast service appointments. Nice waiting rooms.
Always friendly service and thorough. Go out of their way to accommodate customers!
Perfect… got the job done… informed us. Very friendly. It does not take 15 words to say I’ m happy,
Great customer service.. great trustworthy work. I would definitely recommend this company. Best experience ever
Great overall experience but the Parts was on back ordered and I had to rent a car for like 3 weeks when I was told the part was at another dealership then was told they don?t let parts to other dealerships
Justin was very knowledgeable and made me feel confident about leaving my car with him!
Service writer was extremely helpful and friendly. Work was completed in time quoted. Need to make follow up appointment.
Everything was great. They were really quick and notified us when it was done. Very good service.
Very good . Had oil change. They exceeded my expectations.
If you have an appointment and take your vehicle in at that time there should be a mechanic there to work on that vehicle. I had an appointment for 9:00 and had to be taken home and picked up at 4:00 that doesn’t make sense to me. Let’s make it a little more convenient for the customers and try to get it right. I know it’s about the bottom line but customer service is a plus
Love the comfy chairs that they have instead of the folding chairs some places have and the ladies room is always clean and well stocked.
At this time excellent but ac still needs looked at
Great work, it was very pleasant and service was quick and the truck was also cleaned,.
I have always had excellent service from the sales staff through the management through the service staff with this company. I have been personally responsible for the purchase of at least five vehicles and cosigned for another and have never had a problem and would recommend this company to any of my friends or family 110%.
Friendly staff. They have been a bit short handed recently, but everyone there I met was doing their best to meet customers needs. Please be a bit patient with them. Nice comfortable waiting area.
Had a recall on a steering mechanism . The service was great and done in a timely fashion
Fast in /fast out. Kept me updated. Very concerned.
Very good trending upward to outstanding, I. e. fifth star. Due to circumstances beyond their control, accoutrements normally available in waiting room were absent.
I was there for the Express Lane.Took no longer than other drive in oil change facilities and had a software update performed while I was there.
I was visiting Springfield and decided to get an oil change rather than drive 760 miles home due for a change. They got the work in less than estimated time and I was on the road by 9 am.
great vehicle Joe was a great salesman I love Green two minor points: no manual in van, there was supposed to be a cargo net and there wasn't one also the tires continue to alarm
I was disappointed that I couldn't get a Bed Rug for my 2019 Ram 1500 with Ram Box. In fact, if you decide to buy one of these trucks and you want a bed liner and/or a Tonneau cover, you might as well as get it done at the dealer at the time of purchase/lease, because finding after market products are very difficult to find, and highly limited, that's if you have the Ram Box. As far as the experience at Green, it was surprisingly a great experience. Tim in the Parts Dept. was extremely helpful, courteous and ...
I have always used Green Dodge for my oil Changes since I bought my Dodge Ram 2010 truck there brand new. So a long history excellent history. This past spring, there was a hiccup, because the oil pan drain bolt was only hand tightened. When I drove 6 hrs that day I noticed the oil was very low. I had to get a new oil change because I was severely low on oil. Nonetheless, I went back because of the long history. They did it right this time...once again. Thanks Green Dodge
Great quality service. Thoroughly satisfied. Expert knowledge of what needed to be done.
I purchased my vehicle from Green Dodge in 2017, and had a great experience. Daltyn was very patient and helped me find the right vehicle that I was looking for. I have taken my vehicle back for services, and have never had an unpleasant visit. The staff are so kind and helpful. Brian was very kind at looking into how many oil changes I have had, and made certain that I didn't get overlooked for my free oil change when I purchased my vehicle. They also have a nice waiting area while they service the vehicle, and everything is so ...
Great people great atmosphere! I would definitely buy another vehicle from them in the future.
I was involved with the Ecodiesel software update. I was informed it could take up to 3 hours to complete but it only took 1 hour. This also included the free multi-point check provided.
Staff was friendly and helful correcting 3 recalls on my 2017 Rebel. I was a Ford guy but they have done turnt me.
Brian at dodge was awesome. Super nice, efficient, knowledgeable. Definitely to return.
Very good express oil change. Dealer personnel were courteous and efficient.
Friendly customer service. Took time to check on upcoming services for the car and let me know what I needed done.
Job well down, my salesman set the service for me. The service department was very helpful in setting an appointment. The service was actually completed early. When picking up vehicle I was very impressed that the service department and my salesman made sure I was satisfied with the job done.
Great experience, I have purchased several vehicles from Green Dodge. I will continue to be a customer of Green Dodge due to great service and great people.
They were willing to accommodate me for a last minute oil change prior to leaving town on business. My employer recently switched to a new fleet management service and Green Dodge worked with me to utilize the new bill pay procedure so I can continue to frequent them.
Wonderful service from start to finish, the service advisor was very helpful!
Bought over 25 new cars. Excellent service and price. Upfront with no drama.
Quick and easy. In and out. Friendly Customer Service staff. Great waiting area.
Great experience. This is the third vehicle purchase from Green Dodge and as always a great experience. They are honest and easy to deal with. From the sale, the finance and the service department, the entire dealership is a great experience.
This is my 5th Dodge Caravan that I have bought from Green Dodge. Kenneth ( KC ) Gorda has been my salesman for all purchases. KC is easy to deal with, no high pressure, and he works hard to get you what you need.
I am always happy with the service at Dodge Green.
I have used Green in the past and will continue to do so as the sales and service staff are outstanding. Pam and her staff are promt and courteous throughout the entire process.
While I left a star for improvement, the personnel here are really excellent. Truly professional in every way!!
Anthony went above and beyond to get us into the caravan we wanted at a payment we could afford. The staff is super friendly and helpful and they kept my kids busy during the whole process with toys, movies, and snacks.
Excellent Comfortable waiting room Finished within time stated
I had a recall for my truck recently so I made an appointment. I was able to get in the next day. I was told it would take about a hour so I decided to stay at the dealership. I believe the free 27 point inspection took longer! In and out in less than half an hour. This is a very clean and reliable dealer. I bought my trucks here and intend to make future purchases here
While walking to lot, I was met by salesman. He was very helpful, courteous. when we went into dealership, it was very clean, employees acknowledged me. I thought the buying process took a lot longer than it should've. I arrived around 4pm and left close to 840pm.
Very nice, clean facility with thoughtful staff. Waiting room is stocked with refreshments and a tv. Gayle is always looking out for my best interest which I'm sure she does for all her customers. But she makes you feel special. Valued.
Recall Passenger air bag. Was in and out less than hour. Nice service lounge with tv, beverages.
This is a great place . This makes 2 Chargers RT. we have got from them . The service is number 1 with them. When we trade again it will be with Green Dodge. T his makes
Outstanding. Alvin and Jeremy explained everything up from and were a pleasure to deal with.
I went and basically knowing what I wanted. As soon as we pulled into the lot and started looking around a salesman was right there ready to help. He wasn’t pushy or asking a ton of questions to make you buy something he wanted you to buy. Our sales person was very nice and very thorough. We made an appointment to come back the next day and start filling out all the paperwork to be approved. It was a very quick process and the manager was amazing as well. The salesman asked me what I wanted to make as ...
Went in for an oil change and tire rotation. They got me in right a way. They vacuum the front of my truck. I was in and out in no time at all.
Kevin Thompson clearly understands the internet car buying experience. Sold my old truck in Las Vegas, called Greene Ram, talked to Kevin, and we picked up our nes truck on our way back to Wisconsin. Great sales person (Kevin T.) Great dealership!
The process was easy and my salesman Kevin was efficient. This was my first RAM purchase Green Dodge purchase. If the rest of my ownership goes this well I?ll be back for future buys.
Friendly, pleasant, no pressure experience with Arshad and Staff. Arshad was very informative and assisting in making my visit to Green Dodge a memorable pleasure. Arshad and Staff were able to get the Challenger SXT Plus car package that I wanted, which made me extremely happy (and got it from my one of my favorite home towns... Kokomo, Indiana).
This is our 4th truck we have purchased from KC Gorda at Breen Dodge. It is always a pleasant experience working with both KC and Jeremy. Always willing to help any way they can and make the deal happen. Will keep going back
It was easy working with Devon Campbell. Green Subaru is a solid dealership. No pressure sales and excellent customer service. I would recommend Green Subaru to anyone.
All of the managers and staff were very polite and very nice to be do business with. I would recommend you buying a car or truck from Green Dodge on West Wabash. Thank you again for all your assistance with our new vehicle .
They are so very friendly and so very willing to work with me on the price and my trade in value. Will come back for my next car!
Ran in on a Saturday morning. Gentleman at the desk created me and asked why I was in. "Slight shimmy at 70". He recommend a balance or tires and rotation. I agreed. He got my information and said not to worry. I sat in the waiting room for 20mins. The same guy came in and gave me an update. "3 tires were out of balance and they are finishing up now". I appreciate the heads up and he asked if I wanted it washed. "Absolutely" I said. He laughed and said who passes up a free ...
I gave the rating for the simple fact that The car was all ready for me to text drive when I arrived at the dealership. Everybody was very helpful and personable. It was a great experience!!
K.C. Gorda was very professional and accommodating. This is the 3rd new Ram I've bought through Green Dodge and it's always been good. The facilities are very nice / accomodating. This is the first time I have worked w/K.C. And he is a great salesperson.
Quick and easy if was easy to deal with. Truck looks,great. My 2013ram larimies is great. Hope all is well.it was and easy purchase
Friendly, speedy, and clean work environment! If you're looking for something new with great discounts, deals, and warranties this is the place for you! You'll feel comfortable through each step.
We have purchased 5 vehicles from KC and have always been treated fairly. He listens to us and what we need and doesn't try to push us into something we don't want just to make a sale. Looking forward to buying more vehicles from KC @ Green Dodge.
We had experience buying a new car at Green Dodge. We were actually there getting an oil change on another vehicle and were wandering the showroom while we waited. We have been considering buying a new SUV for a while just waiting for the right time and rebates, this was it!
We have bought 2 vehicles past 3 years and Joe Surratt has been great both times. The whole staff is great...very friendly and helpful.
oh! Todd Nabb was the salesman that came out right away to greet me as I parked my BMW-X5..he was extrememly friendly and helpful...and he was so so patient...The whole team was very welcoming and made me feel like I could certainly be accommodated. Todd took me for a test drive in one of the vehicles that was on the lot and explained to me the differing options which were on the Subaru-Touring vehicle that I was interested in... My husband and I did pick up our new Subaru on Monday..which they located for me at ...
Amazing servicegreat fun spending money to have a nice shiny new Dodge Ram pickup with air conditioned leather seats!! Would highly recommend the entire team of employees for a huge taise.
The salesman. K.C. Gorda was a tremendous help. The general and finance managers were great. I bought a brand new vehicle at an interest rate I was very happy with and I'm saving money on my payments. Dodge is my new dealership!
Salesman was very friendly and understanding of what we were needing. Got a great car for a great deal!! Will be coming back to buy our next vehicle. Highly recommend Green!!!
Took my vehicle and WOW!! They took care of all of my concerns and had me on the road in no time. I would recommend Green Dodge to anyone for there vehicle needs
They were quick and friendly. They offered me a shuttle service if I didn't have a ride. They were knowledgeable and just all around a great company to go to
Very helpful very friendly service very much appreciated thank you for the use of the loaner car so we could go grocery shop and get rid of the kid
This dealership is top-notch from reception to sales staff to service crew. It is important to note that I am very happy with my Subaru Forester. It is a vehicle that actually lives up to its reputation!
they have great customer service and they listen to your concerns. I would recommend green Kia to anyone I knew. Great place to relax while waiting for your vehicle to be serviced.
Took my car for an oil changed, seemed very busy but it was done quickly and in under one hour. Customer service was friendly and informative as well. Thank you.
It was fantastic! It went very smoothly, we didn't think we could get a vehicle but they did there best and got us one! Thank you! We appreciate!
For my experience at Green I came away completely satisfied with how my car and I were taking care of. The staff was friendly and very informative and helped me understand the situation as I'm not very familiar with how everything works. One of the employees in particular, name was Brandon I believe, was especially helpful and made sure I was completely satisfied.
I absolutely love Green Dodge AND Kia service department. They always take care of all my needs and go the extra mile!!! I would suggest anyone that needs work on there vehicle to come to Green Dodge and Kia and ask for Pam
I have owned 11 dodges and love the service dept at Green Dodge! The service manager, Pam Dugan, goes above and beyond to make sure I'm taken care off and get in and out quickly.
Sales person was very outstanding awesomely helpful I really like the way they spoke with me taking time out to make sure I understood my options
Shopping with Green kia and Dodge as a first time buyer was a wonderful experience. They were helpful, attentive and understood this was a huge leap into the grown up world for me. Since buying my car I've recommended to so many friends and family. I've been smiling ear to ear with confidence in my choice of car. I'm totally in love with my Kia Sportage.
Sherman helped us out with extra friendly, professional sales service while we were shopping for a first car for my college-bound daughter. His outgoing personality was very engaging.
