Had a recall on a steering mechanism . The service was great and done in a timely fashion
Fast in /fast out. Kept me updated. Very concerned.
Very good trending upward to outstanding, I. e. fifth star. Due to circumstances beyond their control, accoutrements normally available in waiting room were absent.
I was there for the Express Lane.Took no longer than other drive in oil change facilities and had a software update performed while I was there.
I was visiting Springfield and decided to get an oil change rather than drive 760 miles home due for a change. They got the work in less than estimated time and I was on the road by 9 am.
great vehicle Joe was a great salesman I love Green two minor points: no manual in van, there was supposed to be a cargo net and there wasn't one also the tires continue to alarm
I was disappointed that I couldn't get a Bed Rug for my 2019 Ram 1500 with Ram Box. In fact, if you decide to buy one of these trucks and you want a bed liner and/or a Tonneau cover, you might as well as get it done at the dealer at the time of purchase/lease, because finding after market products are very difficult to find, and highly limited, that's if you have the Ram Box. As far as the experience at Green, it was surprisingly a great experience. Tim in the Parts Dept. was extremely helpful, courteous and ...
I have always used Green Dodge for my oil Changes since I bought my Dodge Ram 2010 truck there brand new. So a long history excellent history. This past spring, there was a hiccup, because the oil pan drain bolt was only hand tightened. When I drove 6 hrs that day I noticed the oil was very low. I had to get a new oil change because I was severely low on oil. Nonetheless, I went back because of the long history. They did it right this time...once again. Thanks Green Dodge
Great quality service. Thoroughly satisfied. Expert knowledge of what needed to be done.
I purchased my vehicle from Green Dodge in 2017, and had a great experience. Daltyn was very patient and helped me find the right vehicle that I was looking for. I have taken my vehicle back for services, and have never had an unpleasant visit. The staff are so kind and helpful. Brian was very kind at looking into how many oil changes I have had, and made certain that I didn't get overlooked for my free oil change when I purchased my vehicle. They also have a nice waiting area while they service the vehicle, and everything is so ...
Great people great atmosphere! I would definitely buy another vehicle from them in the future.
I was involved with the Ecodiesel software update. I was informed it could take up to 3 hours to complete but it only took 1 hour. This also included the free multi-point check provided.
Staff was friendly and helful correcting 3 recalls on my 2017 Rebel. I was a Ford guy but they have done turnt me.
Brian at dodge was awesome. Super nice, efficient, knowledgeable. Definitely to return.
Very good express oil change. Dealer personnel were courteous and efficient.
Friendly customer service. Took time to check on upcoming services for the car and let me know what I needed done.
Job well down, my salesman set the service for me. The service department was very helpful in setting an appointment. The service was actually completed early. When picking up vehicle I was very impressed that the service department and my salesman made sure I was satisfied with the job done.
Great experience, I have purchased several vehicles from Green Dodge. I will continue to be a customer of Green Dodge due to great service and great people.
They were willing to accommodate me for a last minute oil change prior to leaving town on business. My employer recently switched to a new fleet management service and Green Dodge worked with me to utilize the new bill pay procedure so I can continue to frequent them.
Wonderful service from start to finish, the service advisor was very helpful!
Bought over 25 new cars. Excellent service and price. Upfront with no drama.
Quick and easy. In and out. Friendly Customer Service staff. Great waiting area.
Great experience. This is the third vehicle purchase from Green Dodge and as always a great experience. They are honest and easy to deal with. From the sale, the finance and the service department, the entire dealership is a great experience.
This is my 5th Dodge Caravan that I have bought from Green Dodge. Kenneth ( KC ) Gorda has been my salesman for all purchases. KC is easy to deal with, no high pressure, and he works hard to get you what you need.
I am always happy with the service at Dodge Green.
I have used Green in the past and will continue to do so as the sales and service staff are outstanding. Pam and her staff are promt and courteous throughout the entire process.
While I left a star for improvement, the personnel here are really excellent. Truly professional in every way!!
Anthony went above and beyond to get us into the caravan we wanted at a payment we could afford. The staff is super friendly and helpful and they kept my kids busy during the whole process with toys, movies, and snacks.
Excellent Comfortable waiting room Finished within time stated
I had a recall for my truck recently so I made an appointment. I was able to get in the next day. I was told it would take about a hour so I decided to stay at the dealership. I believe the free 27 point inspection took longer! In and out in less than half an hour. This is a very clean and reliable dealer. I bought my trucks here and intend to make future purchases here
While walking to lot, I was met by salesman. He was very helpful, courteous. when we went into dealership, it was very clean, employees acknowledged me. I thought the buying process took a lot longer than it should've. I arrived around 4pm and left close to 840pm.
Very nice, clean facility with thoughtful staff. Waiting room is stocked with refreshments and a tv. Gayle is always looking out for my best interest which I'm sure she does for all her customers. But she makes you feel special. Valued.
Recall Passenger air bag. Was in and out less than hour. Nice service lounge with tv, beverages.
This is a great place . This makes 2 Chargers RT. we have got from them . The service is number 1 with them. When we trade again it will be with Green Dodge. T his makes
Outstanding. Alvin and Jeremy explained everything up from and were a pleasure to deal with.
I went and basically knowing what I wanted. As soon as we pulled into the lot and started looking around a salesman was right there ready to help. He wasn’t pushy or asking a ton of questions to make you buy something he wanted you to buy. Our sales person was very nice and very thorough. We made an appointment to come back the next day and start filling out all the paperwork to be approved. It was a very quick process and the manager was amazing as well. The salesman asked me what I wanted to make as ...
Went in for an oil change and tire rotation. They got me in right a way. They vacuum the front of my truck. I was in and out in no time at all.
Kevin Thompson clearly understands the internet car buying experience. Sold my old truck in Las Vegas, called Greene Ram, talked to Kevin, and we picked up our nes truck on our way back to Wisconsin. Great sales person (Kevin T.) Great dealership!
The process was easy and my salesman Kevin was efficient. This was my first RAM purchase Green Dodge purchase. If the rest of my ownership goes this well I?ll be back for future buys.
Friendly, pleasant, no pressure experience with Arshad and Staff. Arshad was very informative and assisting in making my visit to Green Dodge a memorable pleasure. Arshad and Staff were able to get the Challenger SXT Plus car package that I wanted, which made me extremely happy (and got it from my one of my favorite home towns... Kokomo, Indiana).
This is our 4th truck we have purchased from KC Gorda at Breen Dodge. It is always a pleasant experience working with both KC and Jeremy. Always willing to help any way they can and make the deal happen. Will keep going back
It was easy working with Devon Campbell. Green Subaru is a solid dealership. No pressure sales and excellent customer service. I would recommend Green Subaru to anyone.
All of the managers and staff were very polite and very nice to be do business with. I would recommend you buying a car or truck from Green Dodge on West Wabash. Thank you again for all your assistance with our new vehicle .
They are so very friendly and so very willing to work with me on the price and my trade in value. Will come back for my next car!
Ran in on a Saturday morning. Gentleman at the desk created me and asked why I was in. "Slight shimmy at 70". He recommend a balance or tires and rotation. I agreed. He got my information and said not to worry. I sat in the waiting room for 20mins. The same guy came in and gave me an update. "3 tires were out of balance and they are finishing up now". I appreciate the heads up and he asked if I wanted it washed. "Absolutely" I said. He laughed and said who passes up a free ...
I gave the rating for the simple fact that The car was all ready for me to text drive when I arrived at the dealership. Everybody was very helpful and personable. It was a great experience!!
K.C. Gorda was very professional and accommodating. This is the 3rd new Ram I've bought through Green Dodge and it's always been good. The facilities are very nice / accomodating. This is the first time I have worked w/K.C. And he is a great salesperson.
Quick and easy if was easy to deal with. Truck looks,great. My 2013ram larimies is great. Hope all is well.it was and easy purchase
Friendly, speedy, and clean work environment! If you're looking for something new with great discounts, deals, and warranties this is the place for you! You'll feel comfortable through each step.
We have purchased 5 vehicles from KC and have always been treated fairly. He listens to us and what we need and doesn't try to push us into something we don't want just to make a sale. Looking forward to buying more vehicles from KC @ Green Dodge.
We had experience buying a new car at Green Dodge. We were actually there getting an oil change on another vehicle and were wandering the showroom while we waited. We have been considering buying a new SUV for a while just waiting for the right time and rebates, this was it!
We have bought 2 vehicles past 3 years and Joe Surratt has been great both times. The whole staff is great...very friendly and helpful.
oh! Todd Nabb was the salesman that came out right away to greet me as I parked my BMW-X5..he was extrememly friendly and helpful...and he was so so patient...The whole team was very welcoming and made me feel like I could certainly be accommodated. Todd took me for a test drive in one of the vehicles that was on the lot and explained to me the differing options which were on the Subaru-Touring vehicle that I was interested in... My husband and I did pick up our new Subaru on Monday..which they located for me at ...
Amazing servicegreat fun spending money to have a nice shiny new Dodge Ram pickup with air conditioned leather seats!! Would highly recommend the entire team of employees for a huge taise.
The salesman. K.C. Gorda was a tremendous help. The general and finance managers were great. I bought a brand new vehicle at an interest rate I was very happy with and I'm saving money on my payments. Dodge is my new dealership!
Salesman was very friendly and understanding of what we were needing. Got a great car for a great deal!! Will be coming back to buy our next vehicle. Highly recommend Green!!!
Took my vehicle and WOW!! They took care of all of my concerns and had me on the road in no time. I would recommend Green Dodge to anyone for there vehicle needs
They were quick and friendly. They offered me a shuttle service if I didn't have a ride. They were knowledgeable and just all around a great company to go to
Very helpful very friendly service very much appreciated thank you for the use of the loaner car so we could go grocery shop and get rid of the kid
This dealership is top-notch from reception to sales staff to service crew. It is important to note that I am very happy with my Subaru Forester. It is a vehicle that actually lives up to its reputation!
they have great customer service and they listen to your concerns. I would recommend green Kia to anyone I knew. Great place to relax while waiting for your vehicle to be serviced.
Took my car for an oil changed, seemed very busy but it was done quickly and in under one hour. Customer service was friendly and informative as well. Thank you.
It was fantastic! It went very smoothly, we didn't think we could get a vehicle but they did there best and got us one! Thank you! We appreciate!
For my experience at Green I came away completely satisfied with how my car and I were taking care of. The staff was friendly and very informative and helped me understand the situation as I'm not very familiar with how everything works. One of the employees in particular, name was Brandon I believe, was especially helpful and made sure I was completely satisfied.
I absolutely love Green Dodge AND Kia service department. They always take care of all my needs and go the extra mile!!! I would suggest anyone that needs work on there vehicle to come to Green Dodge and Kia and ask for Pam
I have owned 11 dodges and love the service dept at Green Dodge! The service manager, Pam Dugan, goes above and beyond to make sure I'm taken care off and get in and out quickly.
Sales person was very outstanding awesomely helpful I really like the way they spoke with me taking time out to make sure I understood my options
Shopping with Green kia and Dodge as a first time buyer was a wonderful experience. They were helpful, attentive and understood this was a huge leap into the grown up world for me. Since buying my car I've recommended to so many friends and family. I've been smiling ear to ear with confidence in my choice of car. I'm totally in love with my Kia Sportage.
Sherman helped us out with extra friendly, professional sales service while we were shopping for a first car for my college-bound daughter. His outgoing personality was very engaging.
Good, quick, service, with a happy smiling faces to great and service, clean car they vacuumed and ran it through the car wash, good employees
This place is very friendly!! Everyone greeted you as friends and not strangers or with $$$ in their eyes. Sherman Napier was very down to earth and he definitely makes the process easy and smooth as butter!!
We did not feel pressured by anyone. Our salesman was pleasant and knowledgeable. It was a long day but it ended with a good result we love our new car!!
Alvin was very easy to deal with. I love my new kia .. great deal. I would recommend this dealership to everyone.. I felt very comfortable with all of the staff
Todd Green must subscribe to the philosophy of the founder of Virgin Airlines: Take good care of your employees and they will take good care of your customers. I was treated like my ideas and wants were important. Mike, the salesperson who helped me, was very focused on anything I said. He took the time and effort to make things go smoothly. 3rd car purchased from Green Family Stores.
Have dealt with Green Dodge more than once and have been treated with excellant customer service with every purchase. My salesperson, Michael has gone above and beyond the call of duty in meeting my needs. Would not hesitate to recommend Green to everyone. You leave with a good feeling.
We trade 2 or more trucks every year. KC Gorda is our go to salesman. He always treats us respectfully and take good care of us as if we are family. Thank you!
I purchase a new 2016 Dodge Ram 1500 just 2 months back from Green Dodge. I had many dealerships I could choose from living in Michigan for the last 2 years. I have purchased many trucks, SUV's and cars over the last 17 years and over those years I have I have never been treated better. Green Dodge has always gone above and beyond when purchasing a new vehicle.The one guy that has always been there for me KC Gorda. Thank you KC for the friendship we had built over those 17 years. I also want to thank Jeremy for putting up with me ...
I called my salesman Kc Gorda and told him what I was looking for and he knew his inventory because he gave me a list of trucks that he knew I would like and had one he waited to tell me about till last because he knew I would take it. It had the best price so after work I went and looked at it and bought it
Everyone there at the dealership was helpful and tried to help where they could. Nice place to buy a new or used car or truck.
Very helpful. Wife's car was purchased from Green Kia and Green Dodge set up loaner car for services needed while we purchased my car from them. Had issue with tint and they fixed it no problem. Thanks
My wife and I purchased a new Kia Sorenta from Green Kia. Our salesman Alvin Robinson was very helpful, professional,polite and never used any pressure. He knew his product well and answered all of our questions. The rest of the team at Green that we met and worked with were also polite and very helpful. I would not hesitate to recommend this dealership.
Alvin did a great job meeting all of my needs. He went out of his way to get the exact trim level and options I wanted.
Green Kia was easy to work with. I quickly found the perfect vehicle for my family's needs. Alex was knowledgeable and friendly. Thank you.
Everything was good until my wife asked for rubber floor mats. the salesman agreed and said he would go find some for us while we were doing the paperwork .the salesman came back and we asked him again about the rubber floor mats he said yes and immediately went out to look them again. We signed the IOU form nothing owed. needless to say we didn't get our floor mats. The salesman said we would get them when he ordered them because they were out. Long story short we have no floor mats
From the beginning, dealing with Green Dodge was a great experience. I reached out online with a few questions and Krista took great care of me. Being that I was going to have to drive 1.5 hours, it was important for me to feel comfortable enough to make the trip. We settled on an estimated price without even seeing my 14 year old trade in... and right off the bat it was a better price than six other dealers were estimating after three days of negotiations. After my wife and I show up, K.C. took over and was able to lower ...
Express oil change and tire rotation lived up to the fast service hype ! Waiting room is comfortable and clean with nice beverage machines !Even a little play room for the kids if you bring them !
We are pleased with our purchase of our 2014 charger and dealing with K.C. Gorda for the third time. We love our new charger.
Very satisfied with my purchase, love my new SUV. They assisted me in the trade as part of my purchase. They made the whole experience so much easier. Looking forward to many years as a Dodge owner.
I've come back to this dealership over and over for 14 years, because of the great service! Brandon is terrific, his smile always makes my day! I've had this Kia Sportage for 10 years, and my 2001 Sportage for 4. I never thought that I'd keep a car for 10 years, but I still love my 2005 Kia Sportage! I'd love to own another Kia, but don't see any that I like right now. I like the all wheel drive, and the hatch that has the window that opens separately.
Everyone was very friendly and helpful, was there for a oil change and it only took 30 mins. Would definitely recommend to my friends and family.
I will never go anyplace else for a car or service. Every experience has been a positive one. I'm on my 3rd Dodge and loved each one. A special shout out to Pam for going above and beyond when I locked myself out of my car with my phone inside the car. Not remembering my son's number (who has my extra set of keys) and not knowing what to do, I called Pam who brought a door key to me in record time! I can't say enough good things about all the staff. Always very friendly and ...
I recently bought a 2015 Dodge Challenger from Green Dodge in Springfield. My salesman was Bob Sullivan who was very knowledgeable and courteous. The sales manager Jeremy was very helpful as well. The car I wanted had to be ordered from another dealer and I received it on the same day of the order. The whole buying process was easy and straight forward. I recommend Green Dodge.
We came in on a Monday morning to get an oil change in our new Hyundai. We sat down and had finished one cup of your coffee, and the service man came in and said he was finished with the car. Now that's fast, and the price we were charged was Fantastic as well. Way to go Green Dodge. We WILL be back..
Need to confirm both recalls were taken care of. I handed 2 to the guy when I got there. I think one was for something with brakes and one for fuel pump.
We are over from the UK and looking for a reliable car for my daughter who is in Springfield at Lincoln Land Community College on a Basketball Athletic Scholarship. The folks at Green found me a nice clean 2006 Nissan Altima with low mileage for under £10k, which compared favourably price-wise with the 'budget' dealers up Dirksen Parkway, but with the added benefit and confidence of dealing with a Main Dealer, low mileage by comparison and great service from Nat at Green Nissan, who searched their database and took me up the road to see this car at Green Dodge and ...
The car we purchased was in great condition. It was the model we desired. The price quoted was fery fair and the trade-in value on the old car was excellent. I would go to this dealership again.
Casey my sales agent did a tremendous job, the day I picked out my vehicle they put the running boards on very same day cleaned an filled up my brand new Dodge truck I love it thanks to all who got me the fiancé to purchase my new truck
I bought a 2014 Grand Caravan that came with with a 2012 Navigation system that is already outdated with information like incorrect speed limits and missing streets. Was quoted a $250.00 price to get it updated. However, the Service received on my first oil & filter change at Green Dodge was great.
My husband went to look at the vehicle on Saturday and remained in contact with our sales associate (Alvin) until Monday evening. Alvin answered every phone call and was so helpful! When I was finally able to visit the dealership Monday evening, Alvin had the vehicle pulled up in the showroom (as it was raining) and I took it for a spin right away. The process was speedy and the entire staff was accommodating to my family, including my two young children. I filled out some paperwork and while the finance department was finalizing things, we were able to go ...
The Sales personnel were all great. I would and have recommend other people to visit green dodge. The Sales Manager was also great and easy to work with.